How to Benefit from Employee Self Service

 As an example, Employee Self Service technology, such as MIP’s Employee Web Services has evolved as a fantastic solution for an HR staff that is burdened by the repetitive administrative task of responding to routine employee requests.  In this article, we’ll take a look at Employee Self Service technology (or “ESS”), explore the benefits it offers and briefly introduce the Employee Web Services module for MIP Fund Accounting.

ESS technology provides a central location for organization personnel to view and update important personal data and company information.  As the name suggests, ESS enables employees and managers to “self serve” (rather than contacting the HR department) for routine tasks or inquiries such as time-off requests, review of current benefits, updating dependents, review record of attendance, and more.  ESS access is typically delivered over the Internet or an organizations intranet.

The Benefits that ESS Offers

By automating employee activities such as time-off requests & approvals or dependent/emergency contact changes, companies can save considerable administrative time and expense associated with paper-based forms and manual processes.  Other benefits of ESS include:

• Elimination of Duplicate Data Entry and Better Accuracy – by allowing employees to enter routine record changes themselves, you eliminate the need to have HR staff re-enter the same information on a paper form or into an HR or payroll system.  This also helps to reduce errors.
• Reduced Transaction Costs – partially or completely replacing paper-based processes reduces (or completely eliminates) the time and costs associated with copying, routing, printing, mailing, filing and storing paper.
• Improved Focus – ESS technology allows HR staff to focus on more strategic initiatives, such as employee retention strategies or developing competitive benefits packages, rather than getting bogged down by routine administrative functions.

Introducing MIP Fund Accounting Employee Web Services

MIP’s Employee Web Services will streamline your nonprofit organization’s HR processes and give employees ownership of their personal information.  Employees can request time-off, leave balances, access certifications, update specific fields, and review payroll information.  Managers can view a direct reports’ personnel file, view certifications and approve HR processes, review attendance information, and approve time-off requests.

Organizations can also post important documents and messages for employees to review.  Perhaps best of all, submitted and approved changes are automatically updated from MIP’s Employee Web Services to the MIP database which eliminates duplicate data entry and possible errors.