Managed IT Services

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Managed IT Services – Fort Wayne, IN

You have invested in your IT infrastructure and rely on its performance, security and reliability. A managed IT services plan ensures you have a qualified team proactively supporting this critical asset.

With DWD’s custom managed services, you leverage the knowledge and experience of IT experts who possess a thorough understanding of networks, server backups, patch management, network monitoring, network security and more.

DWD can custom tailor a bundle of IT services to meet your managed IT services needs. Our personalized plans offer several IT services to help your business run more efficiently.

How Managed IT Services Benefit Your Business

Focus on Your Core Objectives

Managed IT Services allows you to free up your technical staff from day-to-day IT management and enable them to focus on things that matter more. It helps fill in gaps as needed while offering flexibility.

Increased Operational Efficiency

Managed IT Services help optimize business processes, resulting in improved productivity and efficiency. Issues are resolved proactively minimizing downtime and disruptions to your day-to-day tasks.

Predictable and Budgeted Pricing

Managed IT contracts are built on standard monthly costs, without hidden or unexpected fees. Supplement your current IT team without the need to hire a full-time engineer.

Expertise When and Where Needed

With the fast pace of advancing technology comes new problems. Your existing IT team might not have the expertise to resolve unique challenges. Managed IT Services can provide you the skills and resources needed.

Increased Focus on Security

Consistently enhance your security. Access to Cybersecurity experts and tools through Managed IT Services better prevents breaches and mitigates technical risks.

Data Compliance

Release the burden of data security regulations and compliance from your IT team.

Routine ProActive IT Maintenance

Left unchecked, sooner or later your network will fail, leaving customers un-served and employees idle. With Routine ProActive Maintenance, scheduled assessments, streamlined patch management and detailed reporting will reduce the burden of routine maintenance and help prevent downtime and increase system stability.

Managed IT Security Services

Workstation

ProActive antivirus software management
Performance and error monitoring
Microsoft, Apple and third party patch & update management
Scheduled preventative maintenance

Server

ProActive antivirus and intrusion protection
Patch and update management
Performance and error monitoring
Scheduled preventative maintenance
Disk and storage management

24X7 Technology Monitoring

Maximize the uptime of your servers and applications and ensure your critical IT infrastructure is performing optimally. Remote monitoring and management technology has advanced to the point that businesses of any size can afford protection that was once only affordable for large corporations.

There are a number of things that can be monitored with technology monitoring services. The most popular include application and system performance, bandwidth usage, and server status.

DWD’s 24X7 Technology Monitoring Services Include:

Windows & Linux servers
Windows & Mac desktops
Routers & Firewalls
Virtual Server Hosts
And More.

Frequently Asked Questions About DWD’s
Managed IT Security Services

Why should I consider using Managed IT Security Services?

DWD’s Managed IT Security Services provide customized solutions for businesses of any size. Not only do Managed IT Security Services offer peace of mind, but they can also help your organization stay nimble, on budget and on schedule.

Consider the following benefits of Managed IT Security Services:

Expanded Security Team: A Managed IT Security Provider offers access to the knowledge and expertise of certified professionals who do not need to be sourced or hired directly.
Automatic Vulnerability Detection and Resolution: Around-the-clock monitoring means that before you’re even aware of an issue, the MSP support team has already been alerted and taken time to address it. Managed service providers keep a close eye on your technology so you don’t have to.
Predictable Costs: Choosing a Managed IT Security Service plan that fits your needs also means choosing services that fit your budget. Minimize unforeseen cybersecurity costs — Managed IT Security Services offer predictable costs that you can anticipate and budget for throughout the year.
Update and Patch Management: With the threat landscape constantly changing, new security vulnerabilities are discovered continuously. Managed IT Security Services plans will keep your security systems current by regularly applying updates, patches and security updates.
More Time to Focus on Your Business: Free up time for your IT team to work on the things that really move your business forward instead of continuously having to resolve IT incidents.

Can I customize my Managed IT Security Services to fit my business’s needs?

Yes. Managed IT Security Services plans are offered in a variety of ways. It’s best to have an idea how much technology management you’re wanting when interviewing Managed IT Service Providers. You can start out with something as simple as monitoring and then increase it from there. If your company it not currently being proactive with its technology, it is highly recommended to at least have monitoring especially if you have a server running business-critical software.

Are we too small for Managed IT Security Services?

No. For a small organization, the cost per person may be higher than for a larger number of users, but in many cases, the price tradeoff is worth the help. If your small business views the demands of IT as a frustration or it you’ve not taken a strategic approach to IT security, we strongly encourage you to look into a Managed IT Security plan.

How will I know if Managed IT Security Services is Benefitting my Business?

You many want to look at how effectively you’re currently managing security internally vs how effective it will be with a Managed IT Security provider.

Virtual CIO Meetings

Biannual Virtual CIO meetings ensure your technology aligns with your company goals.

DWD’s managed services clients are assigned a personal Virtual CIO (Chief Information Officer) to their team. The virtual CIO performs the same functions as a conventional CIO. Those duties include formulating strategic IT goals, planning the IT budget, analyzing and reworking business processes and facilitating technology changes — and will also provide more-forward looking services. The Virtual CIO will work with you to plan a technology roadmap and identify opportunities to use new technology tools.

DWD’s Biannual Virtual CIO Meetings Cover: